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Customer Service for Hospitality and Tourism

Hudson, Simon

Customer Service for Hospitality and Tourism

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HUF 63,000
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HUF 56,700
(~
£136.08
)
ISBN: 9781915097132
Published: March 20, 2022
Publisher: Goodfellow Publishers Limited
Pub. Country: United Kingdom
Format: Hardback
Pages: 324

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A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.

Customer Service for Hospitality and Tourism

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