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Your Consumer Rights

by Border, Rosy paperback , 152 pages
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  9781859418543 
Taylor & Francis Ltd 
30/11/2003 
United Kingdom 

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Aims to provide 'how to' guidance in situations that would require expert advice. This book is supported by a companion website providing free updates and ready-to-use documents and letters. It contains advice on your rights as a consumer. It takes you through the correct complaints procedure, showing you how to go about complaining.